vc77 is committed to protecting the personal data of every player on our platform. This Privacy Policy explains what information we collect, how we use it, and the rights you hold over your own data as a vc77 account holder.
Six core principles that govern how vc77 handles every piece of personal data entrusted to the platform.
vc77 collects only the personal data strictly necessary to operate the platform, verify your identity, process PKR payments, and comply with licensing obligations. We do not harvest data for its own sake.
All personal data is encrypted in transit using TLS 1.3 and stored in access-controlled environments. CNIC documents and payment records are held in segregated, encrypted data stores with restricted staff access.
vc77 does not sell, rent, or trade your personal data to third-party advertisers or data brokers under any circumstance. Data sharing with third parties is limited to operational necessities described in this Policy.
As a vc77 account holder, you have the right to access, correct, and — subject to regulatory retention requirements — request deletion of your personal data. Submit all data rights requests to [email protected].
vc77 uses cookies strictly for session management, fraud detection, and platform performance analytics. No third-party behavioural advertising cookies are deployed. Cookie preferences can be managed via your browser settings.
vc77 processes personal data in accordance with the data protection requirements embedded in its international gaming licence. Regulatory reporting obligations may require disclosure of certain account data to licensing authorities.
Important Notice: This Privacy Policy ("Policy") describes how vc77 ("the Platform", "we", "us", "our") collects, uses, stores, and discloses personal data about individuals ("you", "Player", "User") who access or use the vc77 platform at vc77.club. Please read this Policy carefully before using any vc77 service. By registering an account or otherwise using the platform, you acknowledge that you have read and understood this Policy.
vc77 operates as Pakistan's trusted online casino and sports betting platform, providing cricket betting, live dealer games, slot titles, crash games, and fishing arcade titles to players across Pakistan. In the course of delivering these Services, vc77 necessarily collects and processes certain personal data belonging to registered Players and visitors to the platform.
vc77 takes the privacy and security of your personal data seriously. This Policy sets out, in plain terms, exactly what data vc77 collects from you, why it is collected, how it is used, with whom it may be shared, and what rights you have over your own information. Where technical or legal language is unavoidable, we have aimed to explain each concept clearly.
This Policy applies to all personal data processed by vc77 in connection with the vc77 platform and any related communications, including promotional emails, live chat interactions, and KYC correspondence. It does not apply to third-party websites or services linked to or from vc77 — those services operate under their own privacy policies.
For the purposes of applicable data protection law, vc77 is the data controller in respect of personal data collected through the vc77 platform. This means that vc77 determines the purposes for which, and the manner in which, personal data is processed. vc77 operates under an international gaming licence and is subject to the data protection obligations embedded in that licence as well as applicable laws governing its operations.
All data protection enquiries, subject access requests, and complaints relating to vc77's processing of your personal data should be directed to the vc77 support team via live chat or at the email address listed in Section 14 of this Policy.
vc77 collects personal data in several categories depending on how you interact with the platform. The table below summarises the main categories of personal data collected and the typical source of that data.
| Category | Examples | Source |
|---|---|---|
| Identity Data | Full name, date of birth, CNIC number, CNIC scan (front & back), selfie with CNIC | Provided by you at registration and during KYC |
| Contact Data | Email address, Pakistani mobile number, city of residence | Provided by you at registration |
| Financial Data | JazzCash or EasyPaisa account reference, bank account name and number (for HBL/UBL/Meezan), Visa/MC card last four digits | Provided by you during deposit and withdrawal setup |
| Transaction Data | Deposit history, withdrawal requests , bet records, game session history, bonus claims, PKR amounts wagited and won | Generated automatically by platform activity |
| Technical Data | IP address, device type, operating system, browser version, session timestamps, login timestamps | Collected automatically via server logs and cookies |
| Usage Data | Pages visited, games played, time spent per session, search queries within the platform | Collected automatically via analytics |
| Communications Data | Live chat transcripts, support emails, complaint records | Generated when you contact vc77 support |
| Responsible Gaming Data | Deposit limit settings, self-exclusion status, cool-off period records, problem gambling flags | Provided by you or flagged by vc77 compliance |
vc77 does not intentionally collect sensitive personal data such as racial or ethnic origin, political opinions, religious beliefs, health records, or biometric data beyond what is contained in CNIC documents submitted for mandatory KYC purposes. CNIC data is treated with enhanced security controls and accessed only by authorised compliance personnel.
vc77 uses the personal data it collects for the following specific purposes:
vc77 processes your personal data only where a valid legal basis exists to do so. The primary legal bases on which vc77 relies are set out below:
The majority of vc77's data processing is necessary for the performance of the contract between vc77 and the Player — namely, the Terms & Conditions governing your vc77 account. This includes account registration, KYC verification, payment processing, game delivery, and customer support.
Certain processing activities are required by law or by the conditions of vc77's international gaming licence, including anti-money laundering checks, age verification, responsible gaming monitoring, and regulatory reporting.
vc77 may process certain data on the basis of its legitimate interests, including fraud detection, platform security, abuse prevention, and internal analytics. Where legitimate interests are relied upon, vc77 has assessed that such interests are not overridden by your rights and freedoms as a data subject.
Where vc77 sends you direct marketing communications, this is done on the basis of your prior consent. You may withdraw consent for marketing at any time by contacting the support team or using the unsubscribe facility in any marketing email.
vc77 does not sell your personal data to third parties. Your data may be shared with third parties only in the circumstances described below:
All third parties who receive personal data from vc77 are contractually required to process that data only for the specified purpose and to maintain appropriate technical and organisational security measures. vc77 does not permit third-party processors to use your data for their own independent purposes.
The vc77 platform uses cookies and similar tracking technologies to maintain session continuity, detect fraud, and gather anonymised analytics about platform performance. The types of cookies deployed by vc77 are described below:
These cookies are essential for the platform to function. They manage your login session, preserve your account state during gameplay, and protect against cross-site request forgery (CSRF) attacks. These cookies cannot be disabled without preventing access to vc77.
vc77 uses first-party analytics cookies to collect anonymised data on how players interact with the platform — such as which pages are most visited, how long sessions last, and which game categories attract the most engagement. This data helps vc77 improve the user experience. No personally identifiable information is included in analytics reports.
Certain cookies and browser fingerprinting techniques are used to identify and flag suspicious behaviour such as multiple account creation from the same device, bot activity, and unusual login patterns. These cookies are active on all vc77 pages and are essential to platform security.
You may disable non-essential cookies by adjusting your browser settings. Please note that disabling cookies may impair certain platform features. vc77 does not use third-party advertising or behavioural retargeting cookies.
vc77 retains your personal data only for as long as necessary to fulfil the purposes for which it was collected, or as required by law or licensing obligations. The retention periods below reflect vc77's standard practice:
Upon expiry of the applicable retention period, personal data is securely deleted or anonymised so that it can no longer be attributed to any individual.
vc77 implements a layered set of technical and organisational security measures designed to protect your personal data against unauthorised access, accidental loss, destruction, or disclosure. Key measures include:
Despite these measures, no internet-based system can be guaranteed to be completely secure. If you become aware of any unauthorised access to your vc77 account or suspect that your login credentials have been compromised, you must notify vc77 support immediately via 24/7 live chat.
vc77 will notify affected Players and relevant authorities of any personal data breach that poses a risk to Player rights, in accordance with the notification obligations under vc77's international gaming licence.
Subject to applicable law and any overriding obligations vc77 holds under its gaming licence, you have the following rights in respect of your personal data:
To exercise any of the rights listed above, please contact the vc77 support team via live chat or at the email address in Section 14. vc77 may need to verify your identity before actioning any data rights request. All requests are handled free of charge unless they are manifestly unfounded or excessive.
The vc77 platform is strictly restricted to individuals who are 21 years of age or older. vc77 does not knowingly collect personal data from anyone under the age of 21. If vc77 discovers that a minor has registered an account or provided personal data, that account will be immediately closed, all data will be securely deleted (subject to any applicable legal retention requirement), and the matter will be escalated to the vc77 compliance team.
If you are a parent or guardian and believe that a person under 21 years of age has registered a vc77 account, please contact the support team immediately via live chat. vc77 will investigate and act on all such reports without delay.
21+ Only vc77 enforces strict age verification at the point of registration and reserves the right to request documentary proof of age at any time during a Player's account lifetime.
vc77 operates under an international gaming licence and uses third-party service providers whose servers may be located outside Pakistan. Where personal data is transferred to a country that does not provide a level of data protection equivalent to that required by vc77's licensing jurisdiction, vc77 ensures that appropriate safeguards are in place before any such transfer takes place. These safeguards may include standard contractual clauses, processor agreements incorporating binding data protection obligations, or reliance on recognised adequacy decisions where applicable.
By using the vc77 platform, you acknowledge that your personal data may be transferred to and processed in countries outside Pakistan for the purposes described in this Policy. vc77 takes all reasonable steps to ensure that such transfers are conducted securely and in accordance with applicable data protection principles.
vc77 reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data processing practices, legal or regulatory requirements, or the evolution of the vc77 platform. When material changes are made, vc77 will notify registered Players by email to the address on file and by a prominent notice on the platform, no fewer than seven (7) calendar days before the revised Policy takes effect.
The effective date at the top of this Policy indicates when the most recent version came into force. Continued use of the vc77 platform following the effective date of any amended Policy constitutes your acceptance of the updated terms. If you do not agree with the changes, you should cease using the platform and may request account closure via the support team.
If you have any questions about this Privacy Policy, wish to exercise any of your data rights, or wish to raise a complaint about vc77's handling of your personal data, please contact us through the following channels:
vc77 takes all privacy complaints seriously. If you are not satisfied with vc77's response to a complaint, you may have the right to escalate the matter to the relevant supervisory authority or the dispute resolution body specified under vc77's gaming licence conditions.
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